FAQs

Frequently Asked Questions

01. What services does Old Town Plumbing, Heating, and Maintenance Cape Cod offer?

We provide comprehensive plumbing, heating, and maintenance services for residential and commercial properties. Whether you need routine maintenance, emergency repairs, or system upgrades, we’ve got you covered.

02. Why should I choose Old Town Plumbing, Heating, and Maintenance Cape Cod?

With over 35 years of experience, we are a husband-and-wife team who are lifelong Cape Cod natives. Our core values of reliability, honesty, and integrity guide everything we do. We are fully licensed and insured, so you can trust us to deliver exceptional service every time.

03. Do you offer emergency plumbing and heating services?

Yes! We understand that plumbing and heating emergencies can happen anytime. Call us for fast, reliable service when you need it most.

04. Are your services available throughout Cape Cod?

Absolutely! We are based in Cape Cod, MA, and serve customers across the region. Being lifelong Cape Cod natives, we are deeply committed to supporting our local community.

05. What makes you different from other plumbing and heating companies?

In addition to our decades of experience, we bring a personal touch to every job. Cheryl and David, the owners, work closely with customers to ensure satisfaction. Our reputation for honesty and reliability speaks for itself.

06. Are you licensed and insured?

Yes, we are fully licensed and insured, giving you peace of mind that your property is in safe hands.

07. How do I schedule an appointment?

It’s easy! You can call us directly or fill out the contact form on our website. We’ll get back to you promptly to discuss your needs and schedule a convenient time.

08. Do you provide free estimates?

Yes, we offer free, no-obligation estimates for all our services. Reach out to us today to get started!

09. Can you help with seasonal plumbing and heating maintenance?

Yes, we specialize in seasonal maintenance to ensure your systems are running efficiently year-round, especially during Cape Cod's colder months.

10. When should I replace my water heater?

Most water heaters last 8–12 years, depending on usage and maintenance. Signs it’s time for a replacement include rusty water, unusual noises, or inconsistent heating. If you’re unsure, we can assess your water heater and recommend the best solution.

11. How can I winterize my plumbing to prevent frozen pipes?

To protect your pipes during the colder months, insulate exposed pipes, disconnect outdoor hoses, and let faucets drip during extreme freezes. If you’re planning to be away, shut off your water and drain the pipes. We also offer professional winterization services to ensure your plumbing is safe.

12. How can I tell if I have a hidden plumbing leak?

Common signs of hidden leaks include an unusually high water bill, damp or discolored walls or ceilings, and a persistent musty smell. If you suspect a leak, don’t wait—leaks can cause significant damage. Call us for an inspection.

13. Why is my water pressure low?

Low water pressure can result from several issues, such as a clogged aerator, a hidden leak, or problems with your water supply. If you notice consistently low pressure, contact us for a professional inspection to identify and resolve the problem.

14. How can I prevent clogged drains?

The best way to prevent clogs is to avoid putting grease, coffee grounds, or fibrous foods like celery down the drain. Use drain strainers to catch hair and other debris, and regularly flush your drains with hot water to keep them clear.

15. What should I do if I have a leaky faucet?

A leaky faucet is not just annoying—it can waste gallons of water over time. Check to see if the problem is with the handle or the spout. Often, a worn-out washer or O-ring is the culprit. If you’re unsure, give us a call, and we’ll fix it quickly and efficiently.

Hours:

8am - 8pm

7 Days a week